Coppersmith, Inc. is a leading full service Customs Broker, International Freight Forwarder and Logistics Specialist for all phases of international transportation including the importing and exporting of shipments since 1948. www.coppersmith.com We are looking to hire an Import Specialist / Entry Writer to join our Grapevine, TX team. This position is point of contact for customer accounts, vendors, and PGA's in the documentation and clearance of import ocean shipments, ensuring operational excellence and customer satisfaction. Responsibilities Coordinates the release of goods with carriers, CBP, and other governmental agencies as required. Prepares required documentation, classification, and submission to US Customs. Tracks incoming shipments for assigned and/or shared accounts. Serves as a liaison to the customer regarding all shipment details. Promptly answers all customer inquiries in accordance with the CBP Policy standards. Arranges for pick-up/transfer of cargo. Provides accurate rates to clients. Proactively increases customer satisfaction through regular contact via phone, e-mail, fax, or visit. Other duties as assigned. Qualifications High School diploma or equivalent. Minimum of 7 years U.S. Customs Brokerage experience preferred. Full A to Z knowledge and experience. Knowledge of import regulatory documentation requirements preferred including: Arrival Notices, Bills of Landing, Commercial invoices, Harmonized Tariff codes, etc. Up-to-date knowledge of FDA regulations and other PGAs. Experience in clearing fireworks, machine parts, valve products preferred. Proficient in MS Office applications. Exceptional organizational skills and effective communication skills. Ability to work well in a team-oriented work environment, multi-task, and meet deadlines. Strong interpersonal skills and commitment to customer service. Demonstrates good judgment and decision making skills. Salary/ Benefits Competitive Salary & Benefits: Generous (PTO), Health, Dental, Vision, (FSA) Flex Spending Account, 401(k) + matching, Profit-Sharing, Supplemental Disability, Accident & Life Insurance, Employee Assistance Program _Coppersmith is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in the application process, please contact HR through this job ad._ Job Type: Full-time Pay: $3,891.00 - $4,583.00 per month Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Prescription drug insurance Referral program Retirement plan Vision insurance Compensation package: Bonus opportunities Profit sharing Schedule: 8 hour shift Day shift Monday to Friday Experience: machine parts clearance: 1 year (Preferred) Customs Brokerage Import Clearance: 5 years (Required) Microsoft Office: 3 years (Required) Ability to Relocate: Grapevine, TX 76051: Relocate before starting work (Required) Work Location: In person

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