Overview: The Central Design Specialist position is responsible for providing every customer and selling partner with astonishing customer service by designing and selling complete closet solutions and managing information flow. This position works primarily with customers, stores and selling partners, focused on communication over the phone or through email. What We Stand For Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. Responsibilities: Translates closet assessment and idea information provided by selling partners to create sketches of desired closet solutions Transforms the paper sketches into 3-dimensional designs using proprietary design software Actively researches product information and shares information on product uses and ways to effectively sell the product using solution-based selling Maintains product knowledge of custom closet systems and related components Supports selling partners by providing product training and information as well as in the moment coaching via phone and email Maintains awareness of current and upcoming sales promotions Effectively manages time with multiple projects including phone calls, designing spaces, responding to email and other online and phone services Communicates consistently with the team and seeks avenues to find information using available resources Works collaboratively with the team to manage multiple calls, emails and inquiries Consistently arrives promptly to work the assigned schedule Responsible for maintaining discretion related to all confidential/sensitive company and customer information Performs other requested tasks and duties The Benefits of Working Here Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include: Competitive Pay Medical/Dental/Vision Plans Discount: 50% on Elfa, 40% on Merchandise and Gift Cards, 25% on Avera Paid Time Off plus Holidays 401(k) Retirement Plan Ongoing training including our Leadership Development Program and Manager Training Program Employee First Fund: providing grants to employees experiencing unforeseen emergencies Qualifications: College degree preferred Experience in customer service field preferred; 2-5 years of closet / cabinetry / space design or architecture related experience a plus Based in Dallas/Ft. Worth area Strong computer skills: proficiency in Outlook, Word, PowerPoint, Publisher and knowledge of Excel Ability to work in a constant state of alertness and a safe manner Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs Knowledge of industry business and passion for following trends in the industry Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week Flexible, with a positive attitude and passion for knowledge Strong time management and organizational skills with the ability to successfully manage multiple projects at once Possesses focused attention to detail and solid organizational and prioritization skills while working quickly and accurately under pressure Makes strategic and effective decisions in the best interest of our customers, our partners and our company, taking care to objectively process information Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing The Container Store promotes a smoke-free, drug-free environment. We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act Office Physical Requirements State Specific Notices

PandoLogic. Keywords: , Location: Coppell, TX 75019