Job Purpose: Coordinate the scheduling of daily appointments for new home buyers to install media equipment as well as the activation of security monitoring systems within a fast paced environment. Qualifications: Strong critical thinking and problem-solving skills. Technology and/or media experience preferred. Excellent verbal/written and communication skills. Ability to work independently to maintain customer relations and schedules in a timely manner. High paced customer service experience preferred, with ability to problem solve. Duties and Responsibilities: Work order scheduling: utilize multiple software systems to communicate and fulfill client schedules. Define, schedule and accurately estimate the task duration to develop and maintain a realistic schedule. Work order documentation: ensure documentation accuracy for all daily work orders including, but not limited to, sales orders, purchase orders & customer agreements. Problem solving: assist with challenging client requests or issue escalations by quickly and efficiently removing obstacles to ensure the successful delivery of our solutions to meet client needs and objectives. Daily communication: Establishes and promotes goodwill with external customers while effectively communicating between multiple departments to ensure job quality. Heavy phone and email communication with clients in a timely manner is required. Benefits: Medical, Dental, Vision, Life 401(k) Paid Time Off Company Paid Holidays EOE Job Type: Full-time Pay: $15.00 - $18.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Vision insurance Schedule: 8 hour shift Work Location: In person
Ability to read and understand data and document collected information.
Required Qualification :
Required Experience : -
Health, dental, vision and life insurance are offered 401(k) with a match PTO Our client pays for ACI certifications for our technicians. Successful completion comes with a pay raise!
PandoLogic. Keywords: , Location: Carrollton, TX 75006
Job Type:
Posted date: -0001-11-30
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