Key Responsibilities: Provide in depth support to external banks, internal and external clients or customers, and any relevant partners, or stakeholders in regards to ACH Payment related inquiries and EFT issues. Senior Analyst frequently serves an informal leadership role on the team and acts as the supervisor in the absence of the team’s management staff. Delve into the minutiae of funds transfer processing, meticulously investigating and resolving exceptions and issues in money movement. They will ensure seamless financial flows for our valued customers. Communicate with internal departments, external partners, and stakeholders resolve ACH related issues. Provide, promote, and drive consistent, high-quality customer-focused service that exceeds established standards. Contribute to a successful team where collaboration is the secret sauce. Their fingerprints grace every ACH success story and the successful execution of EFT and ACH money movement programs. Senior Analysts will scrutinize and examine processes, identify bottlenecks, and propose enhancements to streamline procedures. They should look to never be complacent looking for ways to continuously recommend improvements that result in more efficient processes and procedures. Comfortably work within a defined attendance and punctuality policy that is designed to help our customers. Provide requested data, documentation and/or responses to internal and external Audits related to EFT and ACH Payment Operations. Execute delegated responsibilities and any additional endeavors as the situation warrants. Stay updated on ACH rules, regulations, and industry best practices. Provide education and training as needed to staff members on ACH processes, regulations, and best practices. Embrace, Foster and Promote innovative thinking and forward mindset, incorporating new ideas into daily tasks and long-term initiatives.

PandoLogic. Keywords: ACH, EFT, Payment Operations, Location: Austin, Texas