Entry Level Hourly Human Resources Help Desk Responds to first-level inquiries employees, managers and clients. Provides accurate information, including problem identification, and resolution of employee related inquires and administrative procedures via multiple communication channels (phone, e-mail, chat) organization policies and procedures. Audit HR related forms to ensure they are correct and no errors have been made.Collaborates with clients and employees to correct deficiencies. Educates, encourages, and troubleshoots for employees in need of assistance. Determines the priority level of transactions and inquiries; proactively escalates to the appropriate individual on the employee’s behalf to ensure timely resolution of the matter/ concern. Utilizes our case management system for the documentation of inquiry/ transaction details and relevant information via phone, e-mail and chat for quality management and record keeping purposes. Provides accurate information, including problem identification, and resolution of employee related inquires and administrative procedures via multiple communication channels (phone, e-mail, chat) Supports the Talent Acquisition function by assisting employees in I-9 form completion. Perform other duties & responsibilities as assigned. This is an entry level hourly position with limited benefits. This is a fasted paced desk job with lots of screen time.The right candidate will be comfortable spending hours at the computer, technology savvy, and comfortable with quotas or deadlines. Job Type: Full-time Pay: $13.00 - $15.00 per hour Benefits: Paid time off Shift: 8 hour shift Day shift Weekly day range: Monday to Friday Work setting: In-person Ability to commute/relocate: Flower Mound, TX 75028: Reliably commute or planning to relocate before starting work (Preferred) Education: High school or equivalent (Required) Work Location: In person
Ability to read and understand data and document collected information.
Required Qualification :
Required Experience : -
Health, dental, vision and life insurance are offered 401(k) with a match PTO Our client pays for ACI certifications for our technicians. Successful completion comes with a pay raise!
PandoLogic. Keywords: , Location: Flower Mound, TX 75028
Job Type:
Posted date: -0001-11-30
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